Curriculum
11 Sections
44 Lessons
10 Weeks
Expand all sections
Collapse all sections
Introduction to Professional Communication
4
1.1
Importance in the workplace
1.2
Types of communication
1.3
Verbal vs non-verbal
1.4
Communication cycle
Effective Verbal Communication
4
2.1
Clear and concise speech
2.2
Tone and pitch control
2.3
Listening actively
2.4
Giving and receiving feedback
Non-Verbal Communication Skills
4
3.1
Body language basics
3.2
Eye contact and posture
3.3
Facial expressions
3.4
Hand gestures and space
Written Communication Essentials
4
4.1
Professional email writing
4.2
Report and memo structure
4.3
Grammar and tone
4.4
Common writing mistakes
Presentation Skills
4
5.1
Planning and structuring
5.2
Engaging the audience
5.3
Visual aids usage
5.4
Handling Q&A sessions
Business Communication Tools
4
6.1
Emails and messaging apps
6.2
Video conferencing tools
6.3
Document collaboration tools
6.4
Professional networking platforms
Interpersonal Communication
4
7.1
Building rapport
7.2
Handling disagreements
7.3
Team communication
7.4
Emotional intelligence basics
Communication in Teams
4
8.1
Collaboration techniques
8.2
Meeting etiquette
8.3
Remote team communication
8.4
Giving constructive feedback
Cross-Cultural Communication
4
9.1
Cultural sensitivity
9.2
Language barriers
9.3
Adapting your message
9.4
Global workplace communication
Professional Etiquette & Tone
4
10.1
Politeness and respect
10.2
Choosing the right words
10.3
Formal vs informal tone
10.4
Digital communication manners
Improving Communication Skills
4
11.1
Self-assessment techniques
11.2
Practice and role-plays
11.3
Seeking feedback
11.4
Continuous improvement
Communication for Professionals
Search
This content is protected, please
login
and enroll in the course to view this content!
Home
Courses
Search
Search
Account
Login with your site account
Lost your password?
Remember Me
Not a member yet?
Register now
Register a new account
Are you a member?
Login now
Modal title
Main Content